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Know your property is protected with Our Guarantees

Tenant Assurance Guarantee icon

Tenant Assurance

If your tenant defaults within the first 10 months of their lease, Elevate Property Management will waive the leasing fee to secure a replacement tenant at no additional cost to the property owner.

Cancel Anytime Guarantee icon

No Handcuffs Promise

We are committed to providing exceptional customer service. However, if you ever decide that Elevate isn’t the best partnership and would like to discontinue our services, you may cancel your agreement at any time with no penalties—simply provide a 30-day written notice. Your satisfaction is our priority, and we strive to make the process as seamless as possible.

2-Year Rate Lock Guarantee icon

2-Year Rate Lock Guarantee

We value your trust and are committed to providing transparent, reliable service. That’s why we offer our 2-Year Rate Lock Guarantee ensuring that your management fee will not increase for the first two years of our partnership. No surprises, no hidden fees. Just consistent, high-quality property management you can count on.

Timely Disbursement Guarantee icon

Timely Disbursement Guarantee

We understand the importance of receiving your rental income on time for managing cash flow. That’s why we guarantee that your monthly funds disbursement will be initiated via direct deposit into your bank account no later than the 15th of each month. With our Timely Disbursement Guarantee, you can count on reliable, punctual payments—every month, without delay.

Legal Compliance Guarantee icon

Legal Compliance Guarantee

At Elevate Property Management, we prioritize full compliance with all regulations including Texas Property Code and Fair Housing regulations. With our involvement at both the state and national level in multiple professional organizations, we are committed to staying well informed of legislation and regulations that directly impact the properties, investors and tenants we serve. With Elevate, you can have confidence that your property is managed with the highest legal and ethical standards, ensuring full compliance and peace of mind.

Dedicated Support & 24-Hour Communication Guarantee icon

Dedicated Support & 24-Hour Communication

We believe in personalized service and prompt communication, ensuring you always have a direct line to your property manager. With our Dedicated Support & 24-Hour Communication Guarantee, we promise One Point of Contact with a dedicated property manager who knows your investment inside and out, providing consistent and reliable support. Whether you have a question, concern, or need assistance, we guarantee a response within 24 hours or less because your time matters. With Elevate, you’ll never be left wondering about your property. We’re here to provide the support and communication you deserve, whenever you need it.

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